Categories Categories
- Knowledge Base Knowledge Base
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- Understanding Tariffs for US Orders
- Choosing Your Shipping Courier
- Shipping Rate Adjustments 2025/04
- Customs Classification Updates
- Why Your Stuff May Not Arrive At The Same Time
- U.S. Customers: CBP Form 5106 and Duties
- Address and Phone Number Accuracy
- Signature Waiver and Missing Packages
- About Shipping Fees
- Regarding Failed Delivery Attempts
- Smart Doll Carry Bags
- Order Processing Times
- Holiday Mode
- December 2024 Bag Design
- Box Sizes
- Squished parts during transit
- Available To Ship
- Customization Options
- Availability Notifications
- Merging Orders
Ever wonder why the box your order came in seems way too big for the item? I feel the same way when Amazon sends me tiny items in huge boxes!
At Smart Doll Land, we only have space to store a few box sizes. If we’re shipping a small item—like a single bust part—we’ll use the box that offers the best protection, even if it looks oversized. An envelope wouldn’t provide enough safety for overseas shipping.
So, if you receive a larger box than expected, now you know—it’s to ensure the product arrives safely, just as we packed it ;-)