New Releases ニューリリース
Regular updates by the Janitor live here. Editorial Instagram posts live here. Get a regular peek into what the team is working on in the studio. Most of these photos are captured by the team themselves.
Regular updates by the Janitor live here. Editorial Instagram posts live here.
Knowledge Base Knowledge Base

Address and Phone Number Accuracy Address and Phone Number Accuracy
In some recent cases, customers accidentally entered a phone number that belonged to someone else—either... ( learn more learn more )

Signature Waiver and Missing Packages Signature Waiver and Missing Packages
We often receive requests to remove the signature requirement upon delivery. While we understand that... ( learn more learn more )

About The Janitor About The Janitor
My name is danny choo but folks call me the janitor as cleaning up after... ( learn more learn more )

Scam Website Alert Scam Website Alert
Anticipating chargebacks is part of their strategy. By the time you take action, they've already... ( learn more learn more )

Internal Skeletal Frame - Evolve Internal Skeletal Frame - Evolve
The Evolve frame is the internal skeletal system used in all current Smart Dolls—engineered to... ( learn more learn more )

This might sound counterintuitive in a world where “customer-centric” is treated as a golden standard.... ( learn more learn more )

Smart Doll Pear Body Smart Doll Pear Body
Compared to the Classic Body—which features a leaner, stylized silhouette inspired by anime and manga—the... ( learn more learn more )