Business Philosophy

This section of the Knowledge Base provides insights into how we run our business, covering the philosophy and decisions that shape Smart Doll.
Articles

What Gets You Banned (and What Doesn’t)
So, do we ban people for posting negative opinions about their experience? No—because it wouldn’t solve anything. They’d still share their thoughts elsewhere. Worse, banning people can erode trust and... ( learn more learn more )

About The Janitor
My name is danny choo but folks call me the janitor as cleaning up after gooey stuff hits the fan is usually my job - welcome to the world of... ( learn more learn more )

Who Are We
This might sound counterintuitive in a world where “customer-centric” is treated as a golden standard. But if you search for examples of what that means, you’ll find diagrams filled with... ( learn more learn more )