Categories Categories
- Knowledge Base Knowledge Base
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- About Import Costs for U.S. Customers
- Choosing Your Shipping Courier
- Shipping Rate Adjustments 2025/04
- Customs Classification Updates
- Why Your Stuff May Not Arrive At The Same Time
- Address and Phone Number Accuracy
- Signature Waiver and Missing Packages
- About Shipping Fees
- Regarding Failed Delivery Attempts
- Smart Doll Carry Bags
- Order Processing Times
- Holiday Mode
- December 2024 Bag Design
- Box Sizes
- Squished parts during transit
- Available To Ship
- Customization Options
- Availability Notifications
- Merging Orders
Events & Updates

This section will be used for event info and updates.
Articles

2025 Japan Obon Holiday Shipping Schedule
Heads up, folks! Next week is Obon in Japan — a time when many families return to their hometowns to honor their ancestors. It’s a tradition that involves visiting family... ( learn more learn more )
By Danny on By Danny on

Designer Con (Birmingham) 2025
Smart Doll will be exhibiting at ( learn more learn more )
By Danny on By Danny on

Scam Website Alert
Anticipating chargebacks is part of their strategy. By the time you take action, they've already harvested your details, and there's potential malware exposure for your device. To ensure everyone's safety,... ( learn more learn more )
By Danny on By Danny on