Categories Categories
- Knowledge Base Knowledge Base
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- FedEx Price Increases
- Help with Checkout & Ordering Issues
- Update on pre-orders
- End of year shipping schedule
- How our pre-orders work
- How to fix loose heads
- Know Your Options: Doll Brands Beyond Smart Doll
- DHL Demand Surcharge Begins Oct 1, 2025
- Shipping to Mexico
- スマートドールとは
- About Option Dye Apparel
- Barebones Kit
- Smart Doll Skin Tone Availability & Production Priorities
- Understanding Price Fluctuations
- About Import Costs for U.S. Customers
- 2025 Japan Obon Holiday Shipping Schedule
- Evolve Frame Assembly
- Before You Buy – Braided Wig Characteristics
- About the 2025 Milk Skin Tone
- Choosing Your Shipping Courier
- Shipping Rate Adjustments 2025/04
- Smart Doll Customs Classification
- How to Properly Attach Feet and Hands
- Why Your Stuff May Not Arrive At The Same Time
- Designer Con (Birmingham) 2025
- What Gets You Banned (and What Doesn’t)
- Address and Phone Number Accuracy
- Signature Waiver and Missing Packages
- About The Janitor
- Scam Website Alert
- Internal Skeletal Frame - Evolve
- Who Are We
- Smart Doll Pear Body
- Evolve Changelog
- First Time Buyers Guide
- Before You Buy Smart Doll Apparel
- Before You Buy - Warranty & Returns
- Before You Buy - Face Asymmetry
- Before You Buy – Body Imperfections
- Before You Buy – Wig Characteristics
- What Is Smart Doll?
- Fixing Arm Problems
- Smart Doll Tokyo Showroom
- Made for Smart Doll – Here’s Why
- Box Contents & Upon Arrival
- Smart Doll Video Guides
- Help & Support
- Smart Doll Guy Expectations
- The Reality of Electroplating
- About Shipping Fees
-
- FedEx Price Increases
- Help with Checkout & Ordering Issues
- DHL Demand Surcharge Begins Oct 1, 2025
- Shipping to Mexico
- About Import Costs for U.S. Customers
- Choosing Your Shipping Courier
- Shipping Rate Adjustments 2025/04
- Smart Doll Customs Classification
- Why Your Stuff May Not Arrive At The Same Time
- Address and Phone Number Accuracy
- Signature Waiver and Missing Packages
- About Shipping Fees
- Regarding Failed Delivery Attempts
- Smart Doll Carry Bags
- Order Processing Times
- Holiday Mode
- December 2024 Bag Design
- Box Sizes
- Available To Ship
- Customization Options
- Availability Notifications
- Merging Orders
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- About Option Dye Apparel
- Barebones Kit
- Smart Doll Skin Tone Availability & Production Priorities
- Evolve Frame Assembly
- About the 2025 Milk Skin Tone
- Internal Skeletal Frame - Evolve
- Smart Doll Pear Body
- Made for Smart Doll – Here’s Why
- Evolve Changelog
- Smart Doll Guy Expectations
- The Reality of Electroplating
Events & Updates
This section will be used for event info and updates.
Articles
End of year shipping schedule
If you want your order to arrive in time for Christmas Day prezzie opening, please place it by December 17. While we never guarantee an exact delivery date due to... ( learn more learn more )
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DHL Demand Surcharge Begins Oct 1, 2025
DHL will be adding Demand Surcharges during their busiest season, citing the need to manage increased operational costs and shipment volumes. ( learn more learn more )
By Danny on By Danny on
Smart Doll Tokyo Showroom
While the store remains closed for general browsing, we do our best to accommodate scheduled visits and in-store pickups when possible. We’re generally available between 2 PM and 4 PM,... ( learn more learn more )
By Danny on By Danny on
スマートドールとは
スマートドールおよびMIRAI株式会社の案内 ( learn more learn more )
By Danny on By Danny on
2025 Japan Obon Holiday Shipping Schedule
Heads up, folks! Next week is Obon in Japan — a time when many families return to their hometowns to honor their ancestors. It’s a tradition that involves visiting family... ( learn more learn more )
By Danny on By Danny on
Designer Con (Birmingham) 2025
Smart Doll will be exhibiting at ( learn more learn more )
By Danny on By Danny on
Scam Website Alert
Anticipating chargebacks is part of their strategy. By the time you take action, they've already harvested your details, and there's potential malware exposure for your device. To ensure everyone's safety,... ( learn more learn more )
By Danny on By Danny on
While the head and hands will be vinyl - you have a choice of two different types of body - one is referred to as Cortex and the other as Vinyl. Both body types are pre-built.