Fixing Arm Problems
This flips the shoulder frame (image 1), preventing the arm from resting naturally at the body’s side. To fix this, remove the arm and rotate the shoulder frame back 180 degrees until it matches image 2. If needed, use a hairdryer to soften the vinyl, but be careful to avoid burns. If using tools like pliers, pad the teeth with a sponge to prevent damage, and most importantly, take care not to injure yourself or others.
Other Articles in “ Care Care ”

Before You Buy - Warranty & Returns
If you’re considering a Smart Doll, it’s important to understand that our warranty and return policies are quite different from platforms like Amazon, which often accept returns unconditionally—regardless of the... ( learn more learn more )

How to Properly Attach Feet and Hands
Some folks have reported that feet or hands come off easily—but in every case we’ve seen, it’s been due to the part not being properly aligned with the shaft before... ( learn more learn more )

Box Contents & Upon Arrival
This article will cover what's in the box and what you should do when your Smart Doll arrives. ( learn more learn more )