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The care wiki looks sad now - but will look better as we add more articles in the future ;-)
Just like how sofubi (soft vinyl) yellows over time, fabrics can also yellow as part of their natural aging process. This can happen for several reasons… ( Learn More Learn More )
Danny here. If you’re like me, you probably skip manuals (which is why we don’t include any) and want to jump straight in. Before you do, there are a few... ( Learn More Learn More )
Due to the nature of sofubi material—especially soft-grade parts—they can sometimes get squished during transit. In most cases, simply releasing them from the box allows them to return to their... ( Learn More Learn More )
If you regularly remove your Smart Doll’s head—whether to change clothes or to “neutralize” them at night (because a headless Smart Doll can’t run around the kitchen)—you may notice over... ( Learn More Learn More )
If you’re considering a Smart Doll, it’s important to understand that our warranty and return policies are quite different from platforms like Amazon, which often accept returns unconditionally—regardless of the... ( Learn More Learn More )
Some folks have reported that feet or hands come off easily—but in every case we’ve seen, it’s been due to the part not being properly aligned with the shaft before... ( Learn More Learn More )
This article will cover what's in the box and what you should do when your Smart Doll arrives. ( Learn More Learn More )
Welcome to Smart Doll Land! If you just got your Smart Doll, check out the "Upon Arrival" article with some tips to get you up and running. ( Learn More Learn More )
This page covers the essentials of getting in touch, what to expect when reaching out, and how we handle common situations like breakages and restock questions. ( Learn More Learn More )
While this can occasionally happen with the classic body type, the larger cavity in the upper arms of the Guys and Pear body increases the risk of twisting the shoulder... ( Learn More Learn More )
Smart Dolls are meticulously crafted from Sofubi (short for “Soft Vinyl”), a material with a unique heritage in Japan, celebrated for its soft, pliable qualities derived from synthetic polymers. Renowned... ( Learn More Learn More )
We wanted to give you a heads up about a change in our policy. Moving forward, we will no longer automatically include a free melamine sponge with our cocoa Smart... ( Learn More Learn More )
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Choose how painted busts parts are displayed while browsing collection pages. If you’re in a board meeting, keep the overlay on. If you’re "working" from home, feel free to switch it off.
The overlay only applies to collection and category pages. Product detail pages always display images without it. You can change this setting at any time in the footer (scroll to the bottom of any page). Learn more.
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