Care

The care wiki looks sad now - but will look better as we add more articles in the future ;-)
Articles

How to Properly Attach Feet and Hands
Some folks have reported that feet or hands come off easily—but in every case we’ve seen, it’s been due to the part not being properly aligned with the shaft before... ( learn more learn more )

Box Contents & Upon Arrival
This article will cover what's in the box and what you should do when your Smart Doll arrives. ( learn more learn more )

Smart Doll Video Guides
Welcome to Smart Doll Land! If you just got your Smart Doll, check out the "Upon Arrival" article with some tips to get you up and running. ( learn more learn more )

Help & Support
This page covers the essentials of getting in touch, what to expect when reaching out, and how we handle common situations like breakages and restock questions. ( learn more learn more )

Fixing Arm Problems
While this can occasionally happen with the classic body type, the larger cavity in the upper arms of the Guys and Pear body increases the risk of twisting the shoulder... ( learn more learn more )

About Stain Risk Ratings
Smart Dolls are meticulously crafted from Sofubi (Short for "Soft Vinyl"), a material with a unique heritage in Japan, celebrated for its soft, pliable vinyl qualities derived from synthetic polymers.... ( learn more learn more )

Melamin Sponge
We wanted to give you a heads up about a change in our policy. Moving forward, we will no longer automatically include a free melamine sponge with our cocoa Smart... ( learn more learn more )