While the head and hands will be vinyl - you have a choice of two different types of body - one is referred to as Cortex and the other as Vinyl. Both body types are pre-built.About Import Costs for U.S. Customers
This Call of Duty image was the best I could come up with for the hero shot—because…duty calls…
Beginning September 1, 2025, the United States will apply a new import charge on all goods arriving from Japan—including Smart Doll products.
Please note that even if your order is placed before August 31, your package may still arrive after September 1 and be affected by this new charge. As noted on our product pages and during checkout, we may take up to 15 days to ship.
To avoid any misunderstanding, if you’re not comfortable with the possibility of added import costs, we kindly ask that you refrain from placing further orders at this time. While we understand the desire to receive your package before the new policy takes effect, we are unable to rush production to meet that deadline—and once parcels are handed off to our couriers, we have little control over how quickly they arrive. If this means we won’t have the opportunity to see you again at Smart Doll Land, we sincerely thank you for your support over the years ;-)
While we want to be as open as possible, we don’t know exactly how much you’ll be charged. The final amount can vary depending on:
- The total value of your order (including shipping)
- How U.S. Customs categorizes the items
- Any additional processing charges from the shipping company
- State-level rules that may apply
A quick but important note: the previous U.S. rule that allowed orders under $800 to skip these kinds of charges (known as the de minimis exemption) no longer applies. As of September 1, 2025, all packages from Japan may be subject to import costs, regardless of their value.
If you’re unsure what to expect, we recommend checking with your local customs office or delivery service (such as FedEx or DHL) before placing your order.
There’s sometimes confusion about who pays these costs. To clarify: they are collected by U.S. Customs from the person receiving the package—not from us as the sender. These are not included in the price of the item or in the shipping fee you pay at checkout.
We are legally required to declare the full purchase amount on customs forms and cannot reduce the value to lower import charges. If a customer asks us to do so, we’ll offer to cancel the order instead, as we want to avoid situations where packages are refused due to unexpected fees.
In situations where these charges go unpaid, your shipping provider will typically try to contact you a few times. If there’s no response, the package is returned to us and we’re billed for the return. If this happens, we’ll refund your order once it’s back with us—however, we’ll deduct the cost of the return shipping, even if you originally paid for outbound shipping. Please note that the refund amount is based on the currency exchange rate at the time of refund, which may result in a slightly higher or lower amount than what you originally paid. This is determined by market rates, which we do not control.
Import policies can change from time to time, but we don’t have any control over when—or if—those changes will happen.
Outdated versions of this page will be removed to help avoid confusion.
We hope this helps you make an informed decision, and we truly appreciate your continued support and understanding :-)
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