While the head and hands will be vinyl - you have a choice of two different types of body - one is referred to as Cortex and the other as Vinyl. Both body types are pre-built.Categories Categories
- Knowledge Base Knowledge Base
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- FedEx Shipping - Recipient Account Required for Import Charges
- DHL Pricing Update - Why Shipping Has Not Reverted
- Privacy Overlay - How It Works
- FedEx Price Increases
- Help with Checkout & Ordering Issues
- Update on pre-orders
- End of year shipping schedule
- How our pre-orders work
- How to fix loose heads
- Know Your Options: Doll Brands Beyond Smart Doll
- DHL Demand Surcharge Begins Oct 1, 2025
- Shipping to Mexico
- スマートドールとは
- About Option Dye Apparel
- Barebones Kit
- Smart Doll Skin Tone Availability & Production Priorities
- Understanding Price Fluctuations
- About Import Costs for U.S. Customers
- 2025 Japan Obon Holiday Shipping Schedule
- Evolve Frame Assembly
- Before You Buy – Braided Wig Characteristics
- About the 2025 Milk Skin Tone
- Choosing Your Shipping Courier
- Shipping Rate Adjustments 2025/04
- Smart Doll Customs Classification
- How to Properly Attach Feet and Hands
- Why Your Stuff May Not Arrive At The Same Time
- Designer Con (Birmingham) 2025
- What Gets You Banned (and What Doesn’t)
- Address and Phone Number Accuracy
- Signature Waiver and Missing Packages
- About The Janitor
- Scam Website Alert
- Internal Skeletal Frame - Evolve
- Who Are We
- Smart Doll Pear Body
- Evolve Changelog
- First Time Buyers Guide
- Before You Buy Smart Doll Apparel
- Before You Buy - Warranty & Returns
- Before You Buy - Face Asymmetry
- Before You Buy – Body Imperfections
- Before You Buy – Wig Characteristics
- What Is Smart Doll?
- Fixing Arm Problems
- Smart Doll Tokyo Showroom
- Made for Smart Doll – Here’s Why
- Box Contents & Upon Arrival
- Smart Doll Video Guides
- Help & Support
-
- FedEx Shipping - Recipient Account Required for Import Charges
- FedEx Price Increases
- Help with Checkout & Ordering Issues
- Shipping to Mexico
- About Import Costs for U.S. Customers
- Choosing Your Shipping Courier
- Shipping Rate Adjustments 2025/04
- Smart Doll Customs Classification
- Why Your Stuff May Not Arrive At The Same Time
- Address and Phone Number Accuracy
- Signature Waiver and Missing Packages
- About Shipping Fees
- Regarding Failed Delivery Attempts
- Smart Doll Carry Bags
- Order Processing Times
- Holiday Mode
- December 2024 Bag Design
- Box Sizes
- Available To Ship
- Customization Options
- Availability Notifications
- Merging Orders
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- About Option Dye Apparel
- Barebones Kit
- Smart Doll Skin Tone Availability & Production Priorities
- Evolve Frame Assembly
- About the 2025 Milk Skin Tone
- Internal Skeletal Frame - Evolve
- Smart Doll Pear Body
- Made for Smart Doll – Here’s Why
- Evolve Changelog
- Smart Doll Guy Expectations
- The Reality of Electroplating
-
- FedEx Shipping - Recipient Account Required for Import Charges
- DHL Pricing Update - Why Shipping Has Not Reverted
- Privacy Overlay - How It Works
- End of year shipping schedule
- DHL Demand Surcharge Begins Oct 1, 2025
- Smart Doll Tokyo Showroom
- スマートドールとは
- 2025 Japan Obon Holiday Shipping Schedule
- Designer Con (Birmingham) 2025
- Scam Website Alert
Before You Buy
At Smart Doll, we put great care into everything we make—and we know that choosing to spend your hard-earned money on one of our products is a thoughtful decision. Because of that, we encourage customers to fully understand what they’re buying before placing an order. All sales are final, so it’s important to be sure that our values and products align with what you’re looking for.
Articles
What Is Smart Doll?
At their core, Smart Doll represents creativity, self-expression, and inclusivity. They challenge the long-standing lack of representation in the fashion doll market by embracing a diverse range of body shapes,... ( learn more learn more )
By Danny on By Danny on
Before You Buy - Face Asymmetry
This asymmetry extends beyond the sculpt and into the painting and finishing processes—meaning no two Smart Dolls will ever look exactly alike. We understand that some may view these variations... ( learn more learn more )
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Before You Buy – Wig Characteristics
As part of our ongoing commitment to transparency, we want to be upfront about the fact that wigs are also the component we receive the most feedback on—often related to... ( learn more learn more )
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Before You Buy – Body Imperfections
Unlike mass-produced components, slush casting is a multi-step, hands-on process. Vinyl is poured into electroplated molds, which are then placed into air chambers and centrifugal units to reduce bubbles. The... ( learn more learn more )
By Danny on By Danny on
Before You Buy - Warranty & Returns
If you’re considering a Smart Doll, it’s important to understand that our warranty and return policies are quite different from platforms like Amazon, which often accept returns unconditionally—regardless of the... ( learn more learn more )
By Danny on By Danny on
Before You Buy Smart Doll Apparel
We understand that distressed and natural materials may not suit everyone’s preferences or care routines—and that’s perfectly okay. But for those who value individuality, character, and storytelling in the things... ( learn more learn more )
By Danny on By Danny on
Before You Buy – Braided Wig Characteristics
While our Knowledge Base includes a general article about wig characteristics, we’ve created this separate guide specifically for Braided Wigs due to the additional complexity involved in their production. The... ( learn more learn more )
By Danny on By Danny on
First Time Buyers Guide
If you’re thinking about investing in a Smart Doll, this guide is for you. It covers what to expect, how to choose your first doll, what’s included, how orders are... ( learn more learn more )
By Danny on By Danny on