To help your order ship smoothly, please note that we’re unable to accommodate the following requests:

Requests like the above may result in your order being cancelled and refunded, as we simply can’t support them.

We don’t own DHL or FedEx (yet), and sadly we don’t have cosmic powers to control delivery dates or import taxes. Once a package leaves Japan, timing and duties are handled by the courier and your local customs office.

Thanks for understanding - this helps us ship your Smart Doll safely and fairly to everyone :-)