Inc Description Chaos Inc Description Chaos
Chaos items are only available for existing Smart Doll owners who have placed more than 5 orders with us
"Chaos" items are outlet quality products or components that have been rejected during the production process. Sometimes Chaos items include prototypes. Chaos items used to be only sold in Mirai Store Tokyo until the pandemic hit. While other stores have reopened - I feel that the risk to the team is too great to reopen at this time.
I reluctantly started to sell Chaos items online with the concern that folks would complain about outlet items' quality. To circumvent this, Chaos product detail pages list every reason possible why not to buy and even asks the customer, "please do not buy."
However, folks have been issuing chargebacks reporting us to paypal as being "fraudulent" and that "products arrived not as described."
"I didn't get the one in the photo" - even though the description says "photos are an example of what you may or may not get. You will get one item at random."
"I didn't get two of this item" - even though the description says "you only get one (1) numero uno."
"This is not worth what I paid" - even though the description says "please do not buy as you may end up feeling that you didn't get what you paid for."
So, for the foreseeable future, Chaos items are only available to existing Smart Doll owners who have ordered more than 5 times from our online store - not 5 items but five (5) separate times. Anyone who does not fulfill this requirement and tries to place an order for a Chaos item will have their whole order be canceled, refunded, and restocked for others to buy. We cannot accept chaos orders from folks who have purchased five times from a retailer.
Historically, folks who have placed more than 5 orders are unlikely to issue chargebacks as they read and understand the spec of the product before buying.
The following applies to all Chaos items
Chaos items are all defective rejects that used to go in the outlet section in Mirai Store. You cannot choose the contents. The only thing that chooses the contents is Chaos. Folks who leave requests in the "order notes" asking for particular items to be removed or added by saying "I want blah" or "I do not want blah" will have their entire order canceled and refunded immediately without warning - the item will then be restocked online for others to buy. Hands or Vinyl bundles may contain parts that have flash attached to them - this is because we spotted a defect before we cut the flash. In most cases we waste time cutting the flash and then discover that the part is not useable.
We do not dust each and every part before packing like we normally do. We do not check for spiders that may have crawled inside a part so if you get bitten by a spider and find yourself with the ability to climb walls please don't blame me.
You are free to paint the fingernails or tattoo the parts and re-sell etc - no need to ask permission as they belong to you now. If you feel that you got a load of parts that you don't want then feel free to re-sell them.
Chaos items are all packed in recycled apparel bags which may have stickers on them unrelated to the contents. Bags may have creases on them. All Chaos items are non refundable regardless of the quantity/color/shape/condition. Photos are only an example of what could your bundle could look like. Prices are subject to fluctuate at anytime.
The buyer has to agree to a legal notice stating that they understand these terms or they wont be able to proceed to checkout. If you feel that the content of these items are unfair or incorrectly priced, please close the browser window and head to YouTube to search for "never gonna give you up."
Chaos items do not come with warranty nor are they returnable.
Lastly - do not buy Chaos items as folks are usually highly disappointed - usually because they didn't read the description or they had their own expectations of what the items should have been. For example "I thought I would have got two pairs of shoes at least for the price" - despite no messaging on the website at all implying that two pairs were given for the price of one.