About Shipping Fees

This page provides the latest information on our shipping rates. We continuously adjust these rates in response to the increasing charges from DHL and FedEx. Despite these increases, we continue to absorb a significant portion of the shipping costs, ensuring that they are not fully passed on to you.

This subsidy comes partly from our product margins, which we allocate to help cover these shipping expenses. As you can see from our recent DHL bill, we are subject to various additional charges including "Remote Area" fees, "Emergency Situation" surcharges (even post-pandemic), and a "Fuel Surcharge". To top it off, we're also taxed on these services. FedEx charges us a "Demand Surcharge" when they are busy - and so do DHL.

Both DHL and FedEx calculate charges based on volumetric weight. This means that even if a product weighs just 100 grams, if its size exceeds the volume of the lowest tier, the cost jumps to the second tier.

Our Smart Dolls are shipped in thick, double-corrugated boxes. This sturdy packaging ensures their protection and also maintains their cryosleep during transit. Since the cargo hold temperature can be 20 degrees colder than in the passenger cabin, cryosleep is necessary for a comfortable journey for the dolls.

However, the weight and size of these boxes contribute to the higher courier charges. We recommend keeping this page bookmarked, as we will regularly update it to reflect any changes in courier pricing. We always update the shipping fees in the checkout first, so the chart below may take a little longer to catch up.

Shipping Fee Chart

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Which Region Am I In?

To help you estimate shipping rates, we’ve grouped countries and territories into regions based on how our courier partners handle logistics and pricing. Find your country below to see which region it falls under.

Note: The following region and country names are used strictly for shipping and logistics purposes. They follow standard international classifications as recognized by our courier partners and do not reflect any political stance or position on sovereignty or territorial status.

United States & Canada

Covers all 50 U.S. states and Canada.

UK / Europe

Covers the United Kingdom and most countries within continental Europe.
Includes:
Åland Islands, Albania, Andorra, Armenia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, United Kingdom.

Australia

Covers all states and territories of Australia.

Asia & Oceania

Covers most of East Asia, Southeast Asia, South Asia, and the Pacific Islands (excluding Australia).
Includes:
Bangladesh, Bhutan, Brunei, Cambodia, China, Cook Islands, Fiji, French Polynesia, French Southern Territories, Hong Kong SAR, India, Indonesia, Japan, Laos, Macao SAR, Malaysia, Myanmar (Burma), New Caledonia, New Zealand (16 of 17 regions), Norfolk Island, Papua New Guinea, Philippines, Pitcairn Islands, Samoa, Singapore, South Korea, Taiwan, Thailand, Timor-Leste, Tonga, Vanuatu, Vietnam, Wallis & Futuna.

Other Regions

Covers countries in the Middle East, Central Asia, Latin America, the Caribbean, Africa, and other areas not listed above.
Includes:
Afghanistan, Anguilla, Antigua & Barbuda, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Martinique, Montserrat, Nicaragua, Pakistan, Palestinian Territories, Qatar, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, Saudi Arabia, Sint Maarten, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Uzbekistan, British Virgin Islands, Yemen, Algeria, Angola, Argentina, Benin, Bolivia, Caribbean Netherlands, Botswana, Brazil, Burkina Faso, Burundi, Cape Verde, Chad, Chile, Colombia, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Ecuador, Egypt, Eritrea, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Guinea, Guyana, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Paraguay, Peru, Cameroon, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, South Africa (8 of 9 provinces), Suriname, Eswatini, Tanzania, Togo, Tunisia, Uganda, Venezuela, Western Sahara, Zambia, Zimbabwe, South Georgia & South Sandwich Islands, United Arab Emirates, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Maldives, Mongolia, Nepal, Oman, Sri Lanka, Guatemala, Panama, Mos Eisley, Castle Grayskull.

Other Planets

Covers deliveries outside Earth’s jurisdiction.
Includes:
Coruscant, Cybertron, Tatooine, Dagobah, Hoth, Thundera.
Transit times may vary due to asteroid fields and hyperspace lane congestion.

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