While the head and hands will be vinyl - you have a choice of two different types of body - one is referred to as Cortex and the other as Vinyl. Both body types are pre-built.End of year shipping schedule
Hey folks!
As we approach Christmas and the end of the year, here’s an update on our shipping and holiday schedule.
As we approach Christmas and the end of the year, here’s an update on our shipping and holiday schedule.
If you want your order to arrive in time for Christmas Day prezzie opening, please place it by December 17. While we never guarantee an exact delivery date due to factors outside our control – weather, pandemics, courier volume during the holiday season – our past 11 years of shipping suggest that the 17th is usually the safest cutoff to increase the chances of an arrival by Christmas.
If this is your first order with us, please also reply to our follow-up email (sent by a human) by the morning of the 18th so we can ship on the same day. If you’re not aiming for Christmas delivery, our final shipping day of the year will be December 26.
Our website always shows a 15-day lead time before shipping, but during the Christmas period we usually optimise our workflow to ship much sooner than that – as long as we receive your confirmation email on time.
We send a confirmation email for all first-time orders because typos in email or delivery addresses have caused lost packages in the past. It also helps us confirm that customers understand import taxes will be charged by the courier. Quite a few first-time customers weren’t aware of this and chose to cancel before we shipped.
Import duties need to be paid before or during delivery. We don’t know the exact amount in advance, but many of our US customers report around 85 USD to 110 USD for an order containing one doll. Duties are not included in the shipping fee.
Japan doesn’t treat Christmas as a holiday, so couriers operate as usual until the 26th, which will be our last shipping day of the year.
The website will enter Holiday Mode on the evening of the 26th. You’ll still be able to browse, but ordering will be paused so we don’t hold on to your money while we’re closed. Holiday Mode will lift around the 3rd and shipping will resume on January 5.
We will also continue accepting bookings for visits to Mirai Store up until December 26 - booking link here :-)
Happy holidays!
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