Signature Waiver and Missing Packages
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DHL Demand Surcharge Begins Oct 1, 2025
DHL will be adding Demand Surcharges during their busiest season, citing the need to manage increased operational costs and shipment volumes. ( learn more learn more )

Shipping to Mexico
We are now opening up shipping to Mexico by EMS – but there are some important caveats to be aware of. ( learn more learn more )

About Import Costs for U.S. Customers
Beginning September 1, 2025, the United States will apply a new tariff on all goods imported from Japan. This includes Smart Doll products. ( learn more learn more )